METAMMO Refund Policy
Due to the nature of the products sold on METAMMO, we have strict no refund policy. Once an account, product, service, or currency is delivered, the sale is considered completed and is not eligible for refund.
- A refund may be requested BEFORE the account, product, service, or currency is delivered. Once delivery has occurred, a refund is no longer an option.
- All orders will be delivered within 24 hours. If you didn’t get your purchase within 24 hours, contact us and we will provide refund.
- If a product or service is significantly not as described, please submit a support ticket within 7 working days since purchase date and a member of our management team will review the situation. Our decisions are done on a case by case basis. No complaints will be accepted if you contact us after that period of time.
- While we do not offer refunds, in most cases we do allow you to sell an account back to us. Simply fill out the appropriate sell form and be sure to mention that the account was originally purchased from us. The price we offer is the same price we would pay if you were the original owner selling an account to us the first time.
- There is no obligation for metammo.com to issue a refund in the case that a product was purchased by accident, purchased by a family member, or if any sort of buyer’s remorse sets in.
- In accordance to our refund policy, we do not offer exchanges or trade-ins.
- Should an order fail our fraud screening, the payment is promptly voided or refunded. If a customer is not able to be verified within 48 hours of purchase, the payment will be automatically returned.
- If you have any questions or concerns about our refund policy, please contact us.