Frequently Asked Questions

Yes. Unlike open marketplaces, we sell our own hand-verified stock — every listing is checked by our team before it goes live (ownership history, ban status, listed contents). We have been trading since 2016 with over 100,000 completed sales across major marketplaces, and every purchase is covered by a 30-day warranty.

After your payment is confirmed, a specialist hand-delivers full access credentials — including access to the linked email where stated in the listing — with step-by-step instructions to secure the account. Typical delivery is under a few hours, 24 hours maximum.

If the account is banned or recovered by its previous owner within 30 days of purchase due to its prior history, you get a full refund or a replacement of equal value. To stay covered, secure the account per our instructions after delivery, do not share the credentials, and do not use cheats.

Yes — any time before delivery, for a full refund with no questions asked. After credentials have been delivered, change-of-mind refunds are not possible for digital goods, but the 30-day warranty still applies.

We currently accept cryptocurrency (300+ coins via our payment provider). Card payments are coming soon. If you need help paying with crypto for the first time, our support will walk you through it.

This is the main risk of buying accounts anywhere — and exactly what our process is built around. We verify ownership and account history before listing, you receive linked email access where stated, and our instructions walk you through fully re-securing the account. If a recovery still happens within 30 days, the warranty gives you a full refund.

Contact us via Discord or email with your order reference — see the Contact page. We respond within hours and resolve verified warranty claims within 48 hours.

Yes, we regularly source accounts for our catalog. Reach out via Discord with details about the account you want to sell.